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Phone Outage
Posted by BCS Staff on 24 June 2016 03:28 PM

We are currently experiencing an outage with out phone lines at the moment.


If yous have any issues feel free to raise a ticket or email is on


Regular service will resume shortly!


Best Regards,

Broadband Cloud Solutions

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Server Wide Complimentary Upgrades
Posted by BCS Staff on 04 November 2015 04:24 PM

As part of our on-going commitments to remain competitive within the Domains and Hosting industry, we'll be rolling out complimentary server upgrades to all of our hosting clients. As part of the server wide upgrades, we'll be upgrading all three of our existing hosting accounts:

  • Standard
  • High Usage
  • Professional

We'll be rebranding the "High Usage" account as a "Business" account and we'll also be introducing a new "Plus" account, which will aim to bridge the gap between the Standard and Business Accounts. So the new accounts will appear as:

  • Standard
  • Plus
  • Business
  • Professional


We've just started the roll-out process and you'll soon notice a change within your control panel, with regards to quotas and allowances.

We'll release full details and breakdowns within the coming weeks, once our roll-out process is complete.


In the mean time, if you have any questions or queries, do not hesitate to get in touch, by posting a support ticket at


Best Wishes,

The BCS Team


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Server 7 Issues & Maintenance Work
Posted by BCS Staff on 09 October 2015 02:59 PM

Following some issues with Server 7 today, we will be carrying out some maintenance this afternoon to replace a component of the server which has been causing some issues.


We hope to have the work completed by the early evening.


Thank you for you understanding.


If you have any questions, feel free to email us on


Best Regards,

The BCS Team

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New Release: LiveDrive Desktop
Posted by BCS Staff on 28 September 2015 07:51 PM

Today we have released version 3 of our Windows and Mac desktop software.


The new software has been built from the ground up with a brand new design, making it even easier to use. The software now highlights more clearly your backup progress and the menus are simpler to navigate. More information about the new software can be found here -


If you already have LiveDrive Desktop installed, you will be automatically prompted to update to version 3 in the next few weeks. Alternatively, you can download the new software today by clicking the links below:

Windows download

Mac OS X download


Please note: The new version of the software supports Windows Vista SP2 and above, and Mac OS X 10.8 and above. Customers currently running Windows XP SP3 up to Vista SP1 and Mac OS X 10.6.8 and 10.7 can continue to use the existing version of the desktop software.


If you experience any issues with the new software please submit a ticket to our support team at 


Best Regards,

The BCS Team

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PHP Upgrade on Shared Linux Servers 7 and 8
Posted by BCS Staff on 17 September 2015 05:03 PM

Customers on our shared Linux Servers 7 and 8 (if unsure - ask us, or check your nameservers on your domain!) should be aware that we are planning a PHP upgrade on Sunday at 22:00 (UK Time).

We don't anticipate any issues, other than a short period of server downtime as the upgrade occurs.

The version of PHP will be upgraded to 5.4.x and while we're sure most customers will not notice any difference, customers who use PHP on their websites, should check that it's fully functioning after the upgrade.  Sometimes sites built using old code which isn't compatible with later versions of PHP will display errors or break.  

These upgrades are the first step in a planned upgrade process which will see all our servers being further upgraded to PHP version 5.5.x over the next few weeks.  We will keep you updated on this as things are scheduled.

Kind Regards
The BCS Team.


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