Knowledgebase
Change your Futurepay (repeat billing) details
Posted by - NA - on 13 January 2011 09:41 PM
The following instructions to edit/delete your futurepay details can be carried out at:

https://support.worldpay.com/admin/

Please contact us if you need help with transaction ID's etc.


Changing your contact details

To change your contact details on your FuturePay agreement login into the Shopper Management System (SMS) at the above address using both your shopper username and password displayed on the agreement confirmation page. The SMS displays a list of your Customer FuturePay Agreements, click the View Details button to display the details of the agreement in full. Click the Change Contact Details button at the bottom of FuturePay agreements details and re-enter your Address, Country, Postcode/Zip code, Telephone & Fax numbers and your Email address. Click the Submit button to confirm your changes.


Changing your card details

To change your card details on your FuturePay agreement login into the Shopper Management System (SMS) using both your shopper username and password displayed on the agreement confirmation page. The SMS displays a list of your Customer FuturePay Agreements, click the View Details button to display the details of the agreement in full. Click the Change Card button at the bottom of FuturePay agreements details and change your Card Number, Security Code, Valid From & Expiry Dates, Issue Number and the Cardholder's Name. Click the Submit button to confirm your changes.


Cancelling a FuturePay Agreement

Login into the Shopper Management System (SMS) using both your shopper username and password displayed on the agreement confirmation page. The SMS displays a list of your Customer FuturePay Agreements, click the View Details button to display the details of the agreement in full. Click the Cancel button at the bottom of FuturePay agreements details and confirm the cancellation by clicking the Yes button on the confirmation screen.

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