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Knowledgebase : General Hosting
Most people on the internet are good, honest people. However, there are some people browsing the internet who derive fun from poking around websites and finding security holes. A few simple tips can help you secure your website in the basic ways. Now, obv...
Banned Application List: The following scripts and applications are known to place an unusually high load on server resources and as such are not allowed on ANY of the hosting accounts we operate. CGIS: UltimateBBS (all versions) Ikonboard (al...
You can move between our Hosting accounts at any time. This can either be done for free at the end of your annual term, or at any time for a small admin charge. Note that because most moves involve a server change, it takes approx 12-24 hours for t...
We do not enforce any adverts (banners or popups for example) on your account. What you see will be what you put there - not us! Many budget hosting companies force you to display adverts for themselves and other companies which helps towards the low ...
Any host that offers Unlimited disk space and bandwidth is simply lying, and this "practice" is very much frowned upon in the industry. There's no such thing as an unlimited disk drive, and likewise - no such thing as unlimited bandwidth. These "resourc...
Due to the intense resource usage (and the fact we get very little requests for it) Cold Fusion is currently NOT supported on any of the hosting packages that we offer. This however may change in the future.
Windows Frontpage Extensions are no longer actively developed by Microsoft (they ceased development and support in June 2006). Because of these developments and the possible security risks they pose we have decided to remove Frontpage Extensions from our ...
This Knowledge base contains information for all our latest hosting accounts. We do however still support our older hosting packages. These are: * Unix Hosting (Pre January 2002) * Windows Hosting (Pre November 2001) * Web/Email Forwarding (Pre N...
To Set up a new email account with Microsoft Outlook Express: 1. Start Outlook Express 2. Choose Tools... 3. Choose Accounts... 4. Click add mail account and click OK 5. The wizard will then take you through several steps: * Display Name -...
In order for your website to load automatically when you enter www.yourdomain.com - You must name your main loading file (your home page) either "index.html" or "index.htm". On the Windows servers, you can also use "default.html" or "default.asp". ...
Without going into the details of image optimisation for the internet, you can use the online "Image Cruncher" available at: http://nsdesign.info/design-graphics.htm
Customers who use the popular "Movable Type" Blogging platform on their domains are urged to ensure it is fully patched and updated to remove the risk of some new vulnerabilities.Please see: http://secunia.com/advisories/16899/ for full details.Customers ...
Attention PHP Users and Developers . In the past month alone we have had at least 20 incidents resulting from allow_url_fopen exploits. These incidents have caused downtime as well as network outages caused by DOS attacks. We feel it to be in the best...
All customers using the PHPBB Forum Script should ensure that they regularly update to the latest version. Numerous security holes have been found in older versions, and customers continuing to use these out of date versions are liable to have their site'...
FTP stands for "file tranfer protocol" - it's a method of getting your website files from your computer to the server. To get a good understanding of FTP, have a look at: http://www.ftpplanet.com/ftpresources/ftpnew-user.htm The FTP client we recco...
Secure Your FormsForms open up a wide hole to your server for hackers if you do not properly code them. Since these forms are usually submitted to some script on your server, sometimes with access to your database, a form which does not provide some prote...
Due to some ongoing concern for security, we've decided to write up a guide on how to protect yourself from getting "hacked". There are two common things that we see which lead to peoples pages being defaced (hacked): Scripts and passwords. It's extremely...
While we do perform regular server backups, we may impose a charge to restore data at a customer's request, depending on the level of work involved in doing so. You are therefore advised to keep regular backups of your own website and details of your o...
None of our servers offer true "real streaming" capabilities, however you can still strem your media using http streaming. Full details of this can be found here: http://www.realnetworks.com/resources/contentdelivery/documentation/httpstream.html?UK=X ...
You've got your new web site up and running. How do you get maximum exposure for it and ensure that you get a constant flow of traffic to it? There are a number of fairly simple things you can do that will make a big difference to the amount of visit...
An important message to our customers: I know you've probably all heard the terms 'spam' and 'spamming', but what exactly is it, and why is it bad? Spam had been said to be 'unsolicited commercial email', but over the last few years, it has come to ...
If you have made changes to any pages of your website, and have uploaded them, but are not able to see these changes on the Internet (your browser keeps loading the old version), then you probably need to "Clear your Browser cache". What this means is...
Every hosting account comes with a set allocation of data-transfer (or bandwidth as it is somethimes called). This is effectively the 'traffic' that your account uses. It is the amount of files and data that you can transfer per month. The standard allo...
The FTP server address for all our accounts is: ftp.yourdomain.com (where yourdomain is the name of your own unique domain) You will need the username and password as supplied to you in the "activation" email (note that you may have since changed ...
The POP mail server address for all our accounts is: mail.yourdomain.com (where yourdomain is the name of your own unique domain). For SMTP you should use your ISP's Server Address.