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Knowledgebase : Billing and Accounts
You should have receieved an automatic "email-invoice" when you completed your online order. Please email accounts@nsdesign.net if you did not receive this for whatever reason. Hard-Copy invoices will only be sent at the discretion of the manageme...
The following instructions to edit/delete your futurepay details can be carried out at:https://support.worldpay.com/admin/Please contact us if you need help with transaction ID's etc.Changing your contact detailsTo change your contact details on your Futu...
If you choose to setup a Futurepay agreement (repeat billing) at time of order, you will be emailed confirmation of the agreement which includes confirmation of your next automatic payment date.You will see that normally we take payment approx 2-3 weeks b...
A renewal reminder will automatically be sent to your email address approx 4 weeks before your due date, and every week after until the payment has been made or the account cancelled. Overdue accounts are liable to be terminated at any time, so it is impo...
Our system sends out "reminder notices" on a Sunday evening (these are not VAT invoices, but can be considered pro-forma invoices) It will send a reminder if the "account" (a domain and/or hosting) is due within 28 days. And it will send weekly until ...
You can view your previous invoices, list your domains, confirm renewal dates, edit personal details, and more - all at the Customer Accounts System. You can login at www.nsdesign.infoHelp VideosWe also have the following online help video that you may f...