Server 7 Transfer
Posted by BCS Staff on 16 April 2018 02:14 PM
Hi All,

We are continuing to improve our service to all client by migrating server over to AWS as you are aware.

This post will not apply to all clients.

Last night we transferred server 7 over to a new an better server, Most of the account are transferred over and working without issue and requrie no work done although you might need to make a few changes.

Emails - 

If you have any email releated issue because of the transfer then please
Read Complete article

#SnowDay Update
Posted by BCS Staff on 28 February 2018 03:00 PM
Hope you are all Enjoying the SnowDay today.

We are still working to answer your tickets and emails although due to the weather and with it being upgraded to a Red weather warning by the MET office the phones are not in service. The reception staff are not in the building so it seems like the number is not in service/cuts of straight away.

If you do have any urgent issues then please raise the ticket here: 

We hope to resume normal service for
Read Complete article

LiveDrive Maintenance
Posted by BCS Staff on 30 August 2017 09:58 AM
On Tuesday 5th September at 6am UK time, Livedrive will be performing some essential network maintenance.

We expect the service to be unavailable for approximately 2 hours. Files will remain safe in the data
Read Complete article

Issue: Server 2/ dnsblock2
Posted by BCS Staff on 06 March 2017 05:00 PM

We are aware of the issues on server 2/dnsblock2 and are currently working to resolve this.

If you have any issues feel free to raise a support ticket and we shall update you once the issues is resolved.

Sorry for any inconvenience caused.

Best Regards,

Broadband Cloud Solutions Team.

Read Complete article

Server 8: Database issue
Posted by BCS Staff on 04 January 2017 02:08 PM

We are aware of the database issue affecting account on server8/dnsblock8 and we are working to resolve the issue.

We are restoring the databases from a backup and you will see the sites coming back online as the process takes place, This can take a few hours to complete so please check back later or feel free to raise a support ticket.

Apologies for any inconvenience caused.

Best Regards,

Broadband Cloud Solutions Team

Read Complete article

Server 2: Resolved
Posted by BCS Staff on 04 November 2016 04:10 PM

We've now resolved the issues we were experiencing with server 2 ( Apologies to all who were affected due to the outage - our team has been on the case since issues arose and have fixed the problem.

If you have further issues, or would like to know more, please get in touch with us by email - Failing that, be sure to log a ticket right here, on the support site - just click
Read Complete article